Claims

 What is a Claim?

A claim is a request you make to the insurance company, asking it to assess the damages covered by your policy.

You must file a claim to be indemnified by the insurance company.


To File a Claim

 

You’ve had an accident. After you’ve taken care of any urgent medical needs, you need to file an insurance claim. To do this, you’ll need the following information:

  • Policy number
  • Date and time of the accident
  • Make, model and year of the vehicle involved in the accident
  • Name, drivers license number of both drivers
  • Daytime and nighttime phone numbers

 

Americas Insurance Company (policy numbers beginning with AM)


Your accident should be reported to North American Risk Services at 800.315.6090. You will receive quality service from an expert adjuster. Once your accident has been reported you may contact North American Risk Services at 800.315.6090. Their business hours are 8:00 a.m. to 5 p.m., Monday through Friday.


Dongbu Insurance Co., Ltd (U.S. Branch) (policy numbers beginning with FR)


Your accident should be reported to York Risk Services Group at 866.391.9675. You will receive quality service from an expert adjuster. Once your accident has been reported you may contact York Risk Services Group at 866.391.9675. Their business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday.


Danielson National Insurance Company (policy numbers beginning with NSA or MNA)


Your accident should be reported to Danielson National Insurance Company at 800.928.8601. You will receive quality service from an expert adjuster. Once your accident has been reported you may contact Danielson National Insurance Company at either 800.928.8601 or 562.279.1300. Their business hours are 8 a.m. to 4:30 p.m., Monday through Friday.


National General Insurance (policy numbers beginning with NG)


Your accident should be reported to National General claims at 866.791.7425. You will receive quality service from an expert adjuster. Once your accident has been reported you may contact National General at 866.791.7425. Their business hours are 7:30 a.m. to 5:30 p.m., Monday through Friday.


National American Insurance Company of California (policy numbers beginning with PPA)


Your accident should be reported to National American Insurance Company of California at 800.928.8601. You will receive quality service from an expert adjuster. Once your accident has been reported you may contact National American Insurance Company of California at either 800.928.8601 or 562.279.1300. Their business hours are 8 a.m. to 4:30 p.m., Monday through Friday.


Ocean Harbor Insurance Company (policy numbers beginning with SCJ or OM)


Your accident should be reported to AFA Claims at 855.858.8142. You will receive quality service from an expert adjuster. Once your accident has been reported you may contact AFA Claims at 855.858.8142. Their business hours are 8 a.m. to 4:30 a.m., Monday through Friday.


Response Indemnity Company of California (policy numbers beginning with RI)


Your accident should be reported to DMA Claims Service at 855.359.6438. You will receive quality service from an expert adjuster. Once your accident has been reported you may contact DMA Claims Service at 855.359.6438. Their business hours are 8:30 a.m. to 5:00 p.m., Monday through Friday.


Safe Auto Insurance Company (policy numbers beginning with SA)


Your accident should be reported to Safe Auto Claims at 855.777.9052. You will receive quality service from an expert adjuster. Once your accident has been reported you may contact Safe Auto Claims at 855.777.9052. Their business hours are 8:30 a.m. to 5:00 p.m., Monday through Friday.

 

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